Privacy Policy

Last updated: October 7, 2020

At Interactive Data, LLC (“IDI”), we are committed to protecting your privacy. This Privacy Policy is meant to help you understand what personal information we collect, why we collect it, and the rights you may have to manage your personal information. This Privacy Policy applies to our online and offline collection, use, disclosure and sale of personal information. In addition, please see information below as to California residents and their rights under the California Consumer Privacy Act of 2018.

Personal information that we collect from you

Personal information that you provide to us

We collect personal information that you voluntarily provide to us so that we may provide you with information about our products and services and transact business with you. Personal information that you provide at this Website includes your name, job title, phone number, email address, company name, web domain name, company address and phone number. Personal information that you voluntarily provide at our product websites includes login credentials, such as username and password, billing information, and search query data inputted by you to access our products and services. The information that you provide to us at this Website, at our product websites, and offline is not used in our products and services.

Personal information collected from your use of our services

We may automatically log information, such as your IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer our websites and mobile applications. We may collect statistical or non-personally-identifiable information about you, such as which pages you visited, how long you stay on a particular page, the website from which you came to our website, or similar information. We also may collect aggregate information such as the total number of unique or return visitors to our website, using our application, or visiting a particular page in a given timeframe. We may use this information to measure the use of our websites and applications and to improve our content. We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to analyze information about visits to our websites. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.

We may utilize “cookies,” web beacons and other similar technologies on our websites. We may use first and/or third-party “browser” or “HTTP” cookies, which are unique text files that may be used for data analysis and enable our websites to tailor information for the visitor. We may use browser cookies for purposes such as to personalize your experience on our website, to remember you when you register for products or services, for fraud prevention, or to track visits to our websites. We also may use “web beacons” (also referred to as pixel tags, clear gifs or other terms) or similar technologies to collect information such as how long you remain on a particular page. Our website does not honor browser “do not track” signals, but if you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify you when a website tries to place cookies in the browser program. Rejecting cookies may affect your ability to use some of the features offered by our websites. If you use our website without setting your browser to block cookies, you consent to the placement of cookies on your device.

Third parties, including our service providers or marketing partners, may collect information about you as a visitor to our website over time and/or across different websites when you use our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as your name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.

Personal information that we collect from third-party sources

We collect certain personal information from third-party data sources. Such information includes public record (available from government sources) and publicly-available data. Sources of personal information include major credit bureaus, government and public-record repositories, data aggregators, brokers, compilers, marketing companies, and public and publicly available sources.

We collected the following categories of personal information in the preceding 12 months:

Category of Personal Information Personal Information Collected
A. Identifiers Name, alias, postal address, telephone and mobile phone number, Social Security number, IP address, device information and identifiers, date of birth, and email address.
B. Personal information categories listed in the California Customer Records statute Name, Social Security number, postal address, telephone and mobile phone number, employment, employment history, financial information, IP address, device information and identifiers.
C. Protected classification characteristics under California or federal law Age and gender.
D. Commercial Information Records of personal property, and products or services you purchased, obtained, or considered purchasing from us.
E. Biometric information We do not collect this information.
F. Internet or other similar network activity Information relating to your browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.
G. Geolocation data Device location and information.
H. Sensory data Audio and electronic recordings, in connection with our business activities.
I. Professional or employment information Job title, work history and information, and professional licenses.
J. Non-public education information (per the Family Educational Rights and Privacy Act) We do not collect this information.
K. Inferences drawn from other personal information An individual’s preferences and characteristics determined by websites visited.

We may use personal information for the following business purposes

We may use some or all of the collected personal information for our business purposes, including verifying your identity, fraud prevention, communicating with you, product development and enhancement, advertising and marketing our products and services, transacting business with you and processing your requests, compliance with law and legal process, and prosecuting and defending legal claims. We provide our products and services to credentialed organizations in the public and private sectors, including organizations such as financial services companies, insurance companies, the real estate industry, law enforcement and government, the collection industry, law firms, retail, telecommunications companies, corporate security and investigative firms for purposes such as identifying and preventing fraud and abuse, managing risk, facilitating commercial transactions, and ensuring legislative compliance. We also provide personal information to various industries for their use in marketing their products and services to consumers. We restrict customer access to certain personal information in our products and services based on a variety of factors, including the type and sensitivity of the personal information, applicable laws, rules, and regulations, third-party data source contractual restrictions, customer industry classification, intended use of the personal information, and our internal customer credentialing policies and procedures. IDI does not provide products and services directly to consumers.

Sharing your personal information

In order to conduct our business, it may be necessary for us to share your personal information. We also may share your personal information if we believe that disclosure of the personal information is reasonably necessary to meet applicable law, rule, regulation, court order, legal process or government request, to enforce our customer contracts, including investigation of potential violations, in connection with contractual obligations, to detect, prevent, or otherwise address fraud, security or technical issues, and in connection with corporate transactions such as a merger, acquisition, or sale or transfer of assets.

Personal Information Disclosed

In the preceding 12 months, we disclosed for a business purpose the following categories of personal information as indicated with a check mark below to our customers (and their approved processors, if any); vendors; service providers; suppliers; distributors; integrators; affiliates; commercial partners, and third parties as required by law or to protect our rights:

Category of Personal Information Personal Information Disclosed
A. Identifiers Name, alias, postal address, telephone and mobile phone number, Social Security number, IP address, device information and identifiers, date of birth, and email address.
B. Personal information categories listed in the California Customer Records statute Name, Social Security number, postal address, telephone and mobile phone number, employment, employment history, financial information, IP address, device information and identifiers.
C. Protected classification characteristics under California or federal law Age and gender.
D. Commercial Information Records of personal property, and products or services you purchased, obtained, or considered purchasing from us.
E. Biometric information We do not collect this information. X
F. Internet or other similar network activity Information relating to your browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.
G. Geolocation data Device location and information.
H. Sensory data Audio and electronic recordings, in connection with our business activities. X
I. Professional or employment information Job title, work history and information, and professional licenses.
J. Non-public education information (per the Family Educational Rights and Privacy Act) We do not collect this information. X
K. Inferences drawn from other personal information An individual’s preferences and characteristics determined by websites visited.

Personal Information Sold

In the preceding 12 months, we sold the following categories of personal information as indicated with a check mark below to our customers (and their approved processors, if any); distributors; integrators; and commercial partners:

Category of Personal Information Personal Information Sold
A. Identifiers Name, alias, postal address, telephone and mobile phone number, Social Security number, IP address, device information and identifiers, date of birth, and email address.
B. Personal information categories listed in the California Customer Records statute Name, Social Security number, postal address, telephone and mobile phone number, employment, employment history, financial information, IP address, device information and identifiers.
C. Protected classification characteristics under California or federal law Age and gender.
D. Commercial Information Records of personal property, and products or services you purchased, obtained, or considered purchasing from us.
E. Biometric information We do not collect this information. X
F. Internet or other similar network activity Information relating to your browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.
G. Geolocation data Device location and information.
H. Sensory data Audio and electronic recordings, in connection with our business activities. X
I. Professional or employment information Job title, work history and information, and professional licenses.
J. Non-public education information (per the Family Educational Rights and Privacy Act) We do not collect this information. X
K. Inferences drawn from other personal information An individual’s preferences and characteristics determined by websites visited.

Policy regarding minors

We do not knowingly sell the personal information of minors under the age of 16.

Security of your personal information is extremely important to us

We maintain an information security program with administrative, technical and physical safeguards designed to ensure the security and confidentiality of personal information. We undergo periodic security audits conducted by third-party data suppliers and engage third-party security experts to conduct reviews and testing of our systems and practices. Please note, however, that we cannot guarantee the security of your personal information in transit to this Website or any other IDI website.

You may request suppression of your personal information and manage the marketing communications that we send you

You may request suppression of your personal information included in IDI products. If you satisfy the opt-out requirements contained in the IDI Opt-Out Policy and your request is granted, your personal information will be suppressed from IDI products. You can opt-out of receiving marketing communications from us at any time by e-mailing us at privacy@ididata.com.

As a California resident, you may have certain rights

The California Consumer Privacy Act of 2018 (CCPA) provides California residents with certain rights regarding their “personal information,” as that term is defined in the CCPA.

Right to know

You have the right to request that we disclose to you (i) the categories of personal information we collected about you, (ii) the categories of sources from which the personal information is collected, (iii) the specific pieces of personal information we collected about you, (iv) the business or commercial purpose for collecting or selling personal information about you, (v) the categories of personal information about you that we sold or disclosed for a business purpose, and (vi) the categories of third parties to whom we sold or to whom we disclosed for a business purpose such information in the preceding 12 months. If you are a California resident, you may submit a “request to know” by visiting our CCPA Personal Information Request page.

Right to deletion

You have the right to request that we delete personal information that we collected from you, subject to certain exceptions. If you are a California resident, you may submit a “request to delete” by visiting our CCPA Deletion Request page.

Right to opt-out of the sale of your personal information

You have the right to “opt-out” of your personal information being sold by us to third parties. If you are a California resident, you may submit a “request to opt-out” by visiting our  CCPA Do Not Sell My Personal Information page.

You may also make the foregoing requests by calling 888-376-6659.

Authorized agent

California residents may designate an authorized agent in writing or through a valid power of attorney to exercise CCPA rights to access or delete personal information on their behalf. If using an authorized agent without a power of attorney, you must provide signed permission authorizing the named agent to submit the CCPA request on your behalf. Also, you must submit information enabling us to verify your identity, such as a Social Security number or a copy of your Social Security card issued by the Social Security Administration, a certified or official copy of a birth certificate, or a copy of your driver’s license, identification card issued by the motor vehicle administration or any other government issued identification. If you are using an authorized agent with a power of attorney, provide only the valid power of attorney executed lawfully under California Probate Code sections 4121 – 4130. If using an authorized agent, please submit your documentation to the following address:

IDI
Compliance Department
P.O. Box 812680
Boca Raton, Florida 33481

The CCPA does not apply to certain personal information, including that which is collected, processed, sold, or disclosed pursuant to the Gramm-Leach-Bliley Act (GLBA), the Driver’s Privacy Protection Act of 1994 (DPPA), “publicly available” information lawfully available from a government source, and data that is deidentified or aggregate consumer data. Due to these exemptions, certain IDI products are not subject to the CCPA.

Verification process

You must provide certain personal information to enable us to verify your request, including your name, address, mobile phone number, partial Social Security number and date of birth. This information will be used only for the purposes of verifying your identity and processing your request.

Right to be free from discrimination

You may not be discriminated against for exercising your rights under the CCPA. This includes denying you products or services, charging different prices for products or services, providing a different level or quality of products or services, or suggesting that you will receive a different price or rate for products or services or a different level or quality of products or services.

Contact Us

If you have any questions regarding this privacy policy or our processing of your request, you may contact us at:

IDI
Compliance Department
P.O. Box 812680
Boca Raton, Florida 33481
888-376-6659

Changes to this Policy

We may modify this Privacy Policy at any time by posting the modified terms on this page.