Privacy Policy

Last updated: December 27, 2022

At Interactive Data, LLC (“IDI”), we are committed to protecting your privacy. This Privacy Policy is meant to help you understand what personal information we collect, why we collect it, and the rights you may have to manage your personal information. This Privacy Policy applies to our online and offline collection, use, disclosure, sharing and sale of personal information. In addition, please see information below as to: (i) California residents and their rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and (ii) Virginia residents and their rights under the Virginia Consumer Data Protection Act.

Personal information that we collect from you

Personal information that you provide to us

We collect personal information that you voluntarily provide to us so that we may provide you with information about our products and services and transact business with you. Personal information that you provide at this Website includes your name, job title, phone number, email address, company name, web domain name, company address and phone number. Personal information that you voluntarily provide at our product websites includes login credentials, such as username and password, billing information, and search query data inputted by you to access our products and services. The information that you provide to us at this Website, at our product websites, and offline is not used in our products and services.

Personal information that your organization provides to us

We collect personal information about you that organizations (such as your employer, or an association to which you belong) voluntarily provide to us. We collect this personal information so that we may provide your organization or you with information about our products and services and transact business with your organization. Personal information that we collect from organizations may include your name, job title, email address, user ID, IP address, and phone number.

Personal information collected from your use of our services

We may automatically log information, such as your IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer our websites and mobile applications. We may collect statistical or non-personally-identifiable information about you, such as which pages you visited, how long you stay on a particular page, the website from which you came to our website, or similar information. We also may collect aggregate information such as the total number of unique or return visitors to our website, using our application, or visiting a particular page in a given timeframe. We may use this information to measure the use of our websites and applications and to improve our content. We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to analyze information about visits to our websites. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.

We may utilize “cookies,” web beacons and other similar technologies on our websites. We may use first and/or third-party “browser” or “HTTP” cookies, which are unique text files that may be used for data analysis and enable our websites to tailor information for the visitor. We may use browser cookies for purposes such as to personalize your experience on our website, to remember you when you register for products or services, for fraud prevention, or to track visits to our websites. We also may use “web beacons” (also referred to as pixel tags, clear gifs or other terms) or similar technologies to collect information such as how long you remain on a particular page. Our website does not honor browser “do not track” signals, but if you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify you when a website tries to place cookies in the browser program. Rejecting cookies may affect your ability to use some of the features offered by our websites. If you use our website without setting your browser to block cookies, you consent to the placement of cookies on your device.

Third parties, including our service providers or marketing partners, may collect information about you as a visitor to our website over time and/or across different websites when you use our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as your name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.

Personal information that we collect from third-party sources

We collect certain personal information from third-party data sources. Such information includes public record (available from government sources) and publicly-available data. Sources of personal information include major credit bureaus, government and public-record repositories, data aggregators, brokers, compilers, marketing companies, and public and publicly available sources.

We collected the following categories of personal information in the preceding 12 months:

We may use personal information for the following business purposes

We may use some or all of the collected personal information for our business purposes, including verifying your identity, fraud prevention, communicating with you, product development and enhancement, advertising and marketing our products and services, transacting business with you and processing your requests, compliance with law and legal process, and prosecuting and defending legal claims. We provide our products and services to credentialed organizations in the public and private sectors, including organizations such as financial services companies, insurance companies, the real estate industry, law enforcement and government, the collection industry, law firms, retail, telecommunications companies, corporate security and investigative firms for purposes such as identifying and preventing fraud and abuse, managing risk, facilitating commercial transactions, and for legislative compliance. We also provide personal information to various industries for their use in marketing their products and services to consumers. We restrict customer access to certain personal information in our products and services based on a variety of factors, including the type and sensitivity of the personal information, applicable laws, rules, and regulations, third-party data source contractual restrictions, customer industry classification, intended use of the personal information, and our internal customer credentialing policies and procedures. IDI does not provide products and services directly to consumers.

Sharing your personal information

In order to conduct our business, it may be necessary for us to share your personal information. We also may share your personal information if we believe that disclosure of the personal information is reasonably necessary to meet applicable law, rule, regulation, court order, legal process or government request, to enforce our customer contracts, including investigation of potential violations, in connection with contractual obligations, to detect, prevent, or otherwise address fraud, security or technical issues, and in connection with corporate transactions such as a merger, acquisition, or sale or transfer of assets.

We may communicate your personal information to third parties for cross-context behavioral advertising.

Personal Information Disclosed

In the preceding 12 months, we disclosed for a business purpose the following categories of personal information as indicated with a check mark below to our customers (and their approved processors, if any); vendors; service providers; suppliers; distributors; integrators; affiliates; commercial partners, and third parties as required by law or to protect our rights:

Personal Information Sold

In the preceding 12 months, we sold the following categories of personal information as indicated with a check mark below to our customers (and their approved processors, if any); distributors; integrators; and commercial partners:

Policy regarding minors

We do not knowingly sell the personal information of minors under the age of 16.

Security of your personal information is extremely important to us

We maintain an information security program with administrative, technical and physical safeguards designed to ensure the security and confidentiality of personal information. We undergo periodic security audits conducted by third-party data suppliers and engage third-party security experts to conduct reviews and testing of our systems and practices. Please note, however, that we cannot guarantee the security of your personal information in transit to this Website or any other IDI website.

You may request suppression of your personal information and manage the marketing communications that we send you

You may request suppression of your personal information included in IDI products. If you satisfy the opt-out requirements contained in the IDI Opt-Out Policy and your request is granted, your personal information will be suppressed from IDI products. Nevada residents seeking to exercise their rights under the Nevada Privacy Act should also review the requirements of the IDI Opt-Out Policy. You can opt-out of receiving marketing communications from us at any time by e-mailing us at privacy@ididata.com.

As a California or Virginia resident, you may have certain rights

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides California residents with certain rights regarding their “personal information” and “sensitive personal information” as those terms are defined in the CCPA/CPRA.

The Virginia Consumer Data Protection Act (VCDPA) provides Virginia residents with certain rights regarding their “personal data” and “sensitive data” as those terms are defined in the VCDPA.

For purposes of this policy, “personal information” under the CCPA/CPRA and “personal data” under the VCDPA are both referred to as “personal information”.

If you are a California or Virginia resident, you may exercise your rights by using the links noted below, or by calling 888-376-6659.

Right to know and access

If you are a California or Virginia resident, you have the right to request that we disclose to you (i) the categories of personal information we collected about you, (ii) the categories of sources from which the personal information is collected, (iii) the specific pieces of personal information we collected about you, (iv) the business or commercial purpose for collecting or selling personal information about you, (v) the categories of personal information about you that we sold or disclosed for a business purpose, and (vi) the categories of third parties to whom we sold or to whom we disclosed for a business purpose such information in the preceding 12 months. If you are a California or Virginia resident and you request access to the personal information we collect about you, we will provide you with a copy of such information to you, in a usable format, which you may transmit to another entity of your choosing, subject to certain exceptions. If you are a California or Virginia resident, you may submit a “request to know” by visiting our Personal Information Request page.

Right to correction

If you are a California or Virginia resident, you have the right to request that we correct inaccuracies in your personal information. Because the data we obtain about you may be derived from a public record or other record for which we are not the original source, we may be limited in our ability to correct it in our systems while maintaining its utility as a reflection of the public record or original record. Accordingly, we may elect to delete the portion of personal information that you consider inaccurate, instead of changing it within our systems. If you are a California or Virginia resident, you may submit a “request to correct” by visiting our Correction Request page.

Right to deletion

If you are a California resident, you have the right to request that we delete personal information that we collected from you, subject to certain exceptions. If you are a Virginia resident, you have the right to request that we delete personal information that we collect about you, subject to certain exceptions. If you are a California or Virginia resident, you may submit a “request to delete” by visiting our Deletion Request page.

Right to opt-out of the sale or sharing of your personal information

If you are a California or Virginia resident, you have the right to “opt-out” of your personal information being sold by us to third parties or being shared by us for certain advertising purposes or used in “profiling” (i.e., automated processing of your personal information to evaluate, analyze, or predict your economic situation, health, personal preferences, interests, reliability, behavior, location or movements in furtherance of decisions that produce legal or similarly significant effects to you). If you are a California or Virginia resident, you may submit a “request to opt-out” by visiting our Do Not Sell My Personal Information page.

Right to limit the use and disclosure of sensitive personal information (California residents only)

If you are a California resident, you have the right to limit our use and disclosure of your “sensitive personal information”, as that term is defined by the CCPA/CPRA. You may submit a “request to limit” by visiting our Limit Use of My Sensitive Personal Information page.

If you are a Virginia resident, we will not use or disclose your “sensitive data”, as defined by the VCDPA, without first obtaining your consent. If you have not provided your consent, we do not use or disclose your sensitive data.

Right to appeal (Virginia residents only)

If you are a Virginia resident and we do not act on your request within 45 days (or 90 days, if we notify you that we are extending our response deadline during the original 45-day window), you have the right to submit an appeal to us by visiting our Appeal page. We will respond to your appeal and explain the basis for any decision we make. If your appeal is denied, you then have the right to file a claim with the Attorney General. The Office of the Attorney General makes its complaint processes available here: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.

Authorized agent

California and Virginia residents may designate an authorized agent in writing or through a valid power of attorney to exercise their rights under applicable privacy laws on their behalf. If using an authorized agent without a power of attorney, the authorized agent must provide proof that you gave the agent signed permission authorizing the named agent to submit the request on your behalf. Also, you must (i) submit information enabling us to verify your identity, such as a Social Security number or a copy of your Social Security card issued by the Social Security Administration, a certified or official copy of a birth certificate, or a copy of your driver’s license, identification card issued by the motor vehicle administration or any other government issued identification, or (ii) directly confirm to us that you provided the authorized agent permission to submit the request on your behalf. If you are using an authorized agent with a power of attorney, provide only the valid power of attorney executed lawfully under California Probate Code sections 4121 – 4130 or the Virginia Power of Attorney Act, Code of Virginia sections 64.2-1600 – 64.2-1642, as applicable based upon the individual’s state of residency. If using an authorized agent, please submit your documentation to the following address:

IDI
Compliance Department
P.O. Box 812680
Boca Raton, Florida 33481

The rights afforded to California and Virginia residents do not apply to certain types of information, including that which is collected, processed, sold, or disclosed pursuant to the Gramm-Leach-Bliley Act (GLBA), the Driver’s Privacy Protection Act of 1994 (DPPA), “publicly available” information, and data that is deidentified or aggregate consumer data. Accordingly, we may continue to collect, process, use, share, and sell these exempt types of information about you, even after granting your request.

Verification process

You must provide certain personal information to enable us to verify your request, including your name, address, mobile phone number, partial Social Security number and date of birth. This information will be used only for the purposes of verifying your identity, as permitted under applicable law, and processing your request.

Metrics

We compile certain metrics related to California consumer requests for the previous calendar year which are available by visiting the Metrics page.

Right to be free from discrimination

You may not be discriminated against for exercising your rights under California’s or Virginia’s privacy laws, as applicable to you. This includes denying you products or services, charging different prices for products or services, providing a different level or quality of products or services, or suggesting that you will receive a different price or rate for products or services or a different level or quality of products or services.

Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes disclosed in this privacy policy.

Contact Us

If you have any questions regarding this privacy policy or our processing of your request, you may contact us at:

IDI
Compliance Department
P.O. Box 812680
Boca Raton, Florida 33481
888-376-6659

Changes to this Policy

We may modify this Privacy Policy at any time by posting the modified terms on this page.