Privacy Policy

Last updated: December 27, 2023

At Interactive Data, LLC (“IDI”), we are committed to protecting your privacy. This Privacy Policy is meant to help you understand what personal information we collect, why we collect it, and the rights you may have to manage your personal information.

This Privacy Policy applies to our online and offline collection, use, disclosure, sharing and sale of personal information.

Personal Information We Collect

Within the last 12 months, we have collected, used, disclosed, shared, and sold the following types of personal information, from or about consumers, organized by category:

Our purposes for collecting the above types of personal information are disclosed in the section of this Privacy Policy entitled “Our Purposes for Collecting Personal Information”. 

Please note that we may also collect audio, electronic, visual, and similar information if you communicate with us via telephone or through another calling platform. We do not sell or share this information in the ordinary course of our business but may use this information for our internal recordkeeping purposes, to respond to a subpoena, to respond to a government or law enforcement request, or in the context of a legal proceeding on an as-needed basis.

Sources of Personal Information We Collect

IDI may collect information about you from you and from third-party data sources, such as credit bureaus, government and public record repositories, other sources of publicly available information, data aggregators, brokers, compilers, marketing companies, third-party resellers, and the organization that employs you or with which you are otherwise affiliated.

Our Purposes for Collecting Personal Information

We may use personal information where necessary to pursue the legitimate interests of IDI or a third party.

More specifically, we may use this information for our business purposes, which may include:

Incorporating the information and/or inferences we derive from the information into our products and services, as well as matching and linking it to other information we maintain within our products and services;
Preventing, detecting and investigating fraud, security or technical issues, or other similar issues;
Performing identity verification;
For cross-contextual behavioral advertising and targeted advertising;
For our internal analytics;
Complying with applicable laws, regulations, court orders, legal process, or government requests, enforcing our customer contracts, and protecting our own rights;  
In connection with corporate transactions such as a merger, acquisition, or sale or transfer of assets;
Communicating with you and responding to your requests and inquiries; and
Recordkeeping, consistent with the above purposes.

Third Parties to Whom We Share, Sell, or Disclose Personal Information

IDI may share, sell, or otherwise disclose the personal information we collect about you to:

Our Customers.  When we say “our Customers” we mean credentialed organizations and professionals in the public and private sectors who contract to access our products and services, including organizations such as financial service companies, insurance companies, companies operating within the real estate industry, companies operating within the collections industry, law enforcement and government organizations, law firms, retail organizations, telecommunications companies, marketing and advertising companies, corporate security organizations, and investigative firms.  Our Customers may include companies who incorporate our information into their own services for disclosure to their own customers.  We restrict Customer access to certain personal information in our products and services based on a variety of factors, including: the type and sensitivity of the information; applicable laws and regulations; restrictions imposed on us by our third-party data sources; and our internal policies.  IDI does not provide its products and services directly to consumers. 
Our Vendors.  When we say “our Vendors” we mean other businesses (which may include data aggregators, brokers, compilers, and our agents, consultants, and attorneys) who process personal information solely on our behalf, and who are contractually prohibited from using the information for any other purposes. 
Government, Law Enforcement, and Parties to Litigation.  We may disclose information to government and/or law enforcement agencies where we reasonably determine that we are required to provide information to comply with applicable laws, regulations, court orders, legal process, or other government requests.  We may also provide information to government and/or law enforcement agencies for purposes of preventing, detecting, and investigating fraud or other similar issues.  We may provide information in connection with litigation purposes, for example, where we determine that we are required to furnish the information to protect our own rights or where we are subject to a subpoena or other legal obligation.  In all such cases, we will take reasonable efforts under the circumstances to attempt to preserve the confidentiality of the information and restrict it from being used for other purposes.

Personal Information About Minors

IDI does not knowingly sell or share the personal information of minors under the age of 16.

Your Choices

You may control your information in the following ways:

If you satisfy the requirements of the IDI Opt-Out Policy, you may request suppression of your personal information as contained in our products and services.  Nevada residents seeking to exercise their rights under the Nevada Privacy Act should also review the requirements of the IDI Opt-Out Policy.  If you submit personal information to us for the purpose of making a request under our Opt-Out Policy, we will use such information only to process your request, respond to you, and maintain a record of your request and our response to it.
If you receive marketing communications from us, you may opt-out of those communications by emailing privacy@ididata.com, or by clicking the “unsubscribe” link within our email marketing communications.  If you submit personal information to us for the purpose of opting out of marketing communications, we will use such information only to process your request, respond to you, and maintain a record of your request and our response to it. 
If you are a California, Virginia, Colorado, Connecticut, or Utah resident you may have additional rights, as described within the “Additional Information for Residents of California, Virginia, Colorado, Connecticut, or Utah” section of this Privacy Policy.  If you submit personal information to us for the purpose of making a request available to you under California, Virginia, Colorado, Connecticut, or Utah law, we will use such information only to process your request, respond to you, and maintain a record of your request and our response to it. 

Additional Information for Residents of California, Virginia, Colorado, Connecticut, or Utah

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides California residents with certain rights regarding their “personal information” and “sensitive personal information” as those terms are defined in the CCPA/CPRA.

The Virginia Consumer Data Protection Act (VCDPA) provides Virginia residents, the Colorado Consumer Protection Act (CPA) provides Colorado residents, and the Connecticut Data Privacy Act (CTDPA) provides Connecticut residents with certain rights regarding their “personal data” and “sensitive data” as those terms are defined in the VCDPA, CPA, and CTDPA, respectively.

The Utah Consumer Privacy Act (UCPA) provides Utah residents with certain rights regarding their “personal data” as that term is defined in the UCPA.

For purposes of this Privacy Policy, “personal information” under the CCPA/CPRA and “personal data” under the VCDPA/CPA/CTDPA/UCPA are all referred to as “personal information”.

If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you may exercise your rights by using the links below, or by calling 888-376-6659.

Please note that the rights afforded to California, Virginia, Colorado, Connecticut, and Utah residents do not apply to certain types of information, including that which is collected, processed, sold, or disclosed pursuant to the Gramm-Leach-Bliley Act (GLBA), the Driver’s Privacy Protection Act of 1994 (DPPA), “publicly available” information, and data that is deidentified or aggregate consumer data. Accordingly, we may continue to collect, process, use, share, and sell these exempt types of information about you, even after granting your request as to certain personal information.

Right to know and access

If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you have the right to request that we disclose to you (i) the categories of personal information we collect about you, (ii) the categories of sources from which the personal information is collected, (iii) the specific pieces of personal information we collect about you, (iv) the business or commercial purpose for collecting or selling personal information about you, (v) the categories of personal information about you that we sold or disclosed for a business purpose, and (vi) the categories of third parties to whom we sold or to whom we disclosed for a business purpose such information in the preceding 12 months.  If you are a California, Virginia, Colorado, Connecticut, or Utah resident and you request access to the personal information we collect about you, we will provide you with a copy of such information, in a usable format, which you may transmit to another entity of your choosing, subject to certain exceptions.  If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you may submit a “request to know” by visiting our Personal Information Request page.

Right to correction

If you are a California, Virginia, Colorado, or Connecticut resident, you have the right to request that we correct inaccuracies in your personal information.  Because the data we obtain about you may be derived from a public record or other record for which we are not the original source, we may be limited in our ability to correct it in our systems while maintaining its utility as a reflection of the public record or original record.  Accordingly, we may elect to delete the portion of personal information that you consider inaccurate, instead of changing it within our systems.  If you are a California, Virginia, Colorado, or Connecticut resident, you may submit a “request to correct” by visiting our Correction Request page. 

Right to deletion

If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you have the right to request that we delete personal information that we collect about you, subject to certain exceptions.  If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you may submit a “request to delete” by visiting our Deletion Request page.

Right to opt-out of the sale or sharing of your personal information

If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you have the right to “opt-out” of your personal information being sold by us to third parties or being shared by us for certain advertising purposes or used in “profiling” (i.e., automated processing of your personal information to evaluate, analyze, or predict your economic situation, health, personal preferences, interests, reliability, behavior, location or movements in furtherance of decisions that produce legal or similarly significant effects to you). If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you may submit a “request to opt-out” by visiting our Do Not Sell My Personal Information page.

Please be advised that we will not collect, use, disclose, sell, or share the “sensitive personal information” or “sensitive data” of California, Virginia, Colorado, or Connecticut residents as those terms are defined by the CCPA/CPRA, VCDPA, CPA, or CTDPA, respectively. 

Right to appeal

If you are a California, Virginia, Colorado, Connecticut, or Utah resident and we have not timely acted on your request, or have denied your request, you have the right to submit an appeal to us  by visiting our Appeal page.  We will respond to your appeal and explain the basis for any decision we make. 

Right to be free from discrimination

You may not be discriminated against for exercising your rights under any state’s privacy laws, as applicable to you. This includes denying you products or services, charging different prices for products or services, providing a different level or quality of products or services, or suggesting that you will receive a different price or rate for products or services or a different level or quality of products or services.

Requests submitted through authorized agents

California, Virginia, Colorado, Connecticut, and Utah residents may designate an authorized agent in writing or through a valid power of attorney to exercise their rights under applicable privacy laws on their behalf.

If using an authorized agent without a power of attorney, the authorized agent must provide proof that you gave the agent signed permission authorizing the named agent to submit the request on your behalf. Also, you must (i) submit information enabling us to verify your identity and/or determine that the request is not fraudulent, such as a Social Security number or a copy of your Social Security card issued by the Social Security Administration, a certified or official copy of a birth certificate, or a copy of your driver’s license, identification card issued by the motor vehicle administration or any other government issued identification, or (ii) directly confirm to us that you provided the authorized agent permission to submit the request on your behalf.

If you are using an authorized agent with a power of attorney, provide only the valid power of attorney executed lawfully under California Probate Code sections 4121 – 4130 or the Virginia Power of Attorney Act, Code of Virginia sections 64.2-1600 – 64.2-1642 or the Colorado Uniform Power of Attorney Act, Colorado Probate Code sections 15-14-701 – 15-14-723 or the Connecticut Uniform Power of Attorney Act, Connecticut General Statutes sections 1-350 – 1-359, or the Utah Uniform Power of Attorney Act, UCA 75-9-101 – 75-9-123, as applicable based upon your state of residency.

If using an authorized agent, please submit your documentation to the following address:

IDI
Compliance Department
P.O. Box 812680
Boca Raton, Florida 33481

Verification process

You must provide certain personal information to enable us to verify your request, including your name, address, mobile phone number, partial Social Security number and date of birth. This information will be used only for the purposes of verifying your identity and/or ensuring that the request is not fraudulent, as permitted under applicable law, and processing your request.

Metrics

We compile certain metrics related to California consumer requests for the previous calendar year which are available by visiting the Metrics page.

Additional Information for Our Customers and Vendors

We may collect and process your name, job title, phone number, email address, and other similar types of contact information if you work for or with one of our existing or prospective Customers or Vendors.  We may collect this information directly from you, from the Customer or Vendor with whom you work, from your colleagues or other associates, or from a third-party data source.  We collect and process this information for purposes of marketing our products and services, improving our products and services, and transacting business with our Customers and Vendors. 

Also, if you use our products and services in connection with a Customer account, you may be assigned a username and you may be required to select a password. You may be required to furnish your username and password, within the products and services, solely to authenticate yourself.  In connection with dual factor authentication processes, you may also be sent an email, to the email address you or our Customer provide to us, or a text message, to the phone number you or our Customer provide to us, again, solely to authenticate yourself.

You may voluntarily submit query information to us as part of your use of our products and services in connection with a Customer account.  You control the content of your queries and you should only provide us with information that you are lawfully permitted to provide to us, in connection with accessing our products and services. Similarly, if you call or email us, or submit information to us via our webforms, you control the information you provide to us and should only provide us with information that you are lawfully permitted to provide to us.  

If you access our products and services in connection with a Customer account, we may automatically log information, such as your IP address, domain name, browser type, date and type of access, and other log file data.  This information may be used to provide you with our products and services, for identity verification, as well as to prevent, detect, and investigate fraud, security or technical issues, or other similar issues, and for other legal and compliance purposes.

Additional Information for Visitors to Our Website

If you visit our website, we may collect statistical information about you, such as the pages you visited, how long you stayed on a particular page, the website from which you came to our website, or similar information.  We may also collect other, aggregate information, such as the total number of unique or return visitors to our website or the number of views occurring in a particular timeframe.  This information may be used to measure the use of our websites and to improve our content.  This information often is aggregate data or individual information that is tied to a browser or device, rather than specific identifiers such as your name and address, but some of this information might be considered personally identifiable under some federal or state laws.

We may use “cookies”, “web beacons”, and similar technologies on our websites.  We may use first and/or third-party “browser” or “HTTP” cookies, which are unique text files used for data analysis, fraud prevention, and measuring the use of our website.  We may also use “web beacons” (i.e., pixel tags/clear gifs) or similar technologies to collect information such as how long you remain on a particular page.  Our website does not honor browser “do not track” signals, but if you do not want us to deploy browser cookies to your device when you visit our website, you may set the browser to reject cookies or notify you when a website tries to place cookies in the browser program.  Rejecting cookies may affect your ability to use some of the features offered by our website.  Use of our website without setting your browser to block cookies constitutes consent to us placing cookies on your device.

We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to process and analyze information about visits to our websites.  For more information about opting out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout, which also links to Google Analytics’ privacy information pages. 

Our Security Practices

Information security is extremely important to us.  Therefore, we maintain a written information security program with administrative, technical, and physical safeguards designed to ensure the security and confidentiality of personal information.  We undergo periodic security audits conducted by third parties.  Please note, however, that we cannot guarantee the security of any information.  

Our Data Retention Practices

We may retain personal information for as long as necessary for the disclosed purposes, consistent with our legitimate business interests and applicable legal and contractual requirements.  We may extend our retention in certain cases, for example, to comply with law or legal processes, or as required by a governmental entity.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time.  The date of our last update is reflected at the beginning of this Privacy Policy. 

Contact Us

If you have any questions regarding this Privacy Policy or our processing of your request, you may contact us at:

IDI
Compliance Department
P.O. Box 812680
Boca Raton, FL 33481
888-376-6659
privacy@ididata.com