IDI provides healthcare organizations with identity insights to support patient safety, operational efficiency, and compliance.
Identity intelligence built for modern healthcare
Trusted identity intelligence built for healthcare complexity
IDI delivers purpose-built identity intelligence solutions for the healthcare industry’s complex needs. Balancing patient safety, regulatory compliance, operational cost pressures, and the need for reliable identity and record matching, IDI transforms raw data into real-time insights that power and streamline workflows.
Benefits
Why healthcare organizations
choose IDI
Built on the industry’s most advanced cloud-native identity intelligence platform, IDI’s solutions leverage a comprehensive repository of proprietary and public data covering nearly 100% of the adult U.S. population.
- Verify and authenticate patient identities across systems and interactions
- Detect and mitigate fraud and abuse in claims and benefits
- Enhance patient onboarding with minimal friction
- Maintain reliable beneficiary and contact data to support care coordination and billing
- Support compliant outreach and collections through identity verification and contact intelligence
- Enable ongoing monitoring and compliance workflows, including bankruptcy filings, deceased status updates, and contact data changes
Use cases
A smarter approach to healthcare identity management
Whether you’re part of a payer organization, provider network, health plan, or managed care entity, IDI helps you address critical operational and compliance challenges with precision and confidence.
-
Patient Identity
Verification & Onboarding -
Claims Integrity
& Fraud Detection -
Data Quality
& Monitoring - Risk & Compliance Workflows
- Healthcare Revenue Recovery & Outreach
Patient Identity Verification & Onboarding
Quickly assess the validity and completeness of applicant or patient information to reduce onboarding friction and ensure dependable records.
Claims Integrity and Fraud Detection
Investigate suspicious claims and risk scenarios with deep insight into identities, relationships, and data anomalies to help protect your organization from waste, fraud, and abuse.
Data Quality & Monitoring
Keep patient contact, beneficiary, and status information current in real time, including deceased flags, bankruptcy filings, and identity updates—to support care continuity and billing accuracy.
Risk & Compliance Workflows
Support regulatory compliance efforts and risk management with robust identity intelligence that enhances auditability.
Healthcare Revenue Recovery & Outreach
Support compliant healthcare revenue recovery by ensuring outreach is based on up-to-date identity and right-party contact data—helping improve recovery efficiency while maintaining patient sensitivity and regulatory alignment.
Flexible delivery for healthcare operations and collections
IDI delivers identity intelligence solutions that fit seamlessly into existing systems and workflows—with flexible delivery options capable of supporting billing, collections, and operational use cases at scale.
API
Support automated workflows and better decision making with real-time identity verification, contact enrichment, and monitoring.
- Seamless integration into existing systems
- Scalable support for growing operational workflows
- Reduced manual review and system switching
BATCH
Enable efficient enrichment, verification, and compliance scrubbing at scale
- Ideal for organizations managing large account volumes
- Portfolio-level data quality improvement
- Deceased and bankruptcy screening prior to outreach
- Ongoing monitoring across patient and guarantor populations