Our Partners

Our Partners

Ontario Systems

Ontario Systems is the leading provider of accounts receivable solutions for the collections and healthcare industries. They offer a full portfolio of software, services and business process expertise which empowers their customers to achieve bottom line success. Collect Savvy, their newest and most powerful software solution to date, enables clients to increase their collections through innovation rather than effort.


masterQueue is a web-based software solution that combines the power of artificial intelligence with public records to improve productivity and efficiency for collections and skip tracing teams. Our software is uniquely designed to automate data collection, manage regulatory compliance, and find more right party contacts. masterQueue makes collections easy!

DAKCS Software Systems

DAKCS SOFTWARE SYSTEMS, Inc. has been a leader in the collections software industry for over 25 years. Headquartered in Ogden, Utah in the heart of the majestic Wasatch Mountains, DAKCS Software Systems was founded by Kent Green in the early 1980s. A collection agency owner himself, Kent recognized the emerging power of computer technology and the need to automate paper driven agency operations. As a result, a new and exciting collections software product, The Sting, was created. Over the years, DAKCS The Sting have successfully developed and evolved to meet the ever changing demands of the collections industry.

FDCPA Case Listing Service

TCPA and FDCPA Litigation is a fact of life for businesses today. In 2017, over 11,480 cases were filed against collection agencies, marketing/advertising agencies, and creditor rights law firms in U.S. District Court for alleged violations of the TCPA and FDCPA. This represents 335% increase in that litigation filed in Federal Court since 2007 with case volumes continuing to grow.  How many of these individuals that have sued other agencies in the past are in your account files and lead lists that you don’t know about?  That is the information that FDCPA Case Listing Service, LLC researches and compiles for our clients.

Latitude Software

Latitude Software was founded in 1997 by a group of experienced collection industry software developers. The company’s vision today, as it was in 1997, is to develop a revolutionary software product designed specifically for the debt collection industry with features that continue to raise the bar in performance and flexibility.

CollectOne – A CDS Software Solution

CollectOne is an award-winning, single source collection solution that provides a feature-rich set of automated business processes that minimize costs and maximize results.

CollectOne provides you with the flexibility to manage multiple debt categories and the scalability to eliminate the necessity of upgrading software applications to meet your growing business needs.

BillingTree – Fully Integrated, On-Demand Payment Solutions

The proven leader in on-demand payment processing, BillingTree empowers customers with a competitive advantage through simplification of the billing and receivables process. By delivering the most innovative technology and making it as easy and inexpensive as possible to accept payments, BillingTree has revolutionized the payments landscape. Our software-as-a-service model (SaaS) delivers industry-leading payment solutions, proven integration, and point-and-click simplicity. BillingTree’s focus on innovation has allowed us to help more than 1400 customers eliminate manual processes and automate their payment cycles.

SWC Technology Partners

SWC Technology Partners is an award-winning provider of IT solutions to midsize businesses. For more than 30 years, SWC has excelled at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability. SWC worked closely with collection agency clients to develop Infinity Collection Software, a robust, powerful web-based platform that combines the best of custom collection software with the ease and cost-efficiency of an off-the-shelf package.

Sentinel Development Solutions

Sentinel provides a superior CRM and process management solution centered around billing management. That user friendliness combined with powerful integrated features like skip tracing, workflow, business rules, letter campaigns, and predictive dialing makes the Sentinel solution a surefire way to automate tasks and keep your agents consistently on the phone making those “right party contacts”.

Our Associations

California Association of Licensed Investigators

The California Association of Licensed Investigators is the largest private investigator association in the world, comprised of Private Investigators and allied professionals throughout California, the United States, and globally. Our goals are to advance the investigation and security profession through education and legislation.

National Creditors Bar Association

National Creditors Bar Association (NCBA) is a trade association dedicated to serving law firms engaged in the practice of creditors rights law. The National Creditors Bar Association supports, promotes, and protects the practice of creditors rights law while ensuring fair treatment for all.

RMA International

Receivables Management Association International (formerly DBA International) is the nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. RMA member companies work in a variety of financial services fields, including debt buying companies, collection agencies, law firms, originating creditors, international members and industry-related product and service providers. RMA provides its members with extensive networking, educational, and business development opportunities in asset classes that span numerous industries. The association publishes a bi-annual magazine and newsletter, provides educational and networking opportunities at major forums, events and conferences, represents the membership before federal and state agencies, and supports the industry where appropriate in appellate cases.

California Association of Collectors

Since 1917, the California Association of Collectors has served and protected the interests of the collection industry. CAC is pledged to promote, stimulate, increase and improve the educational, social, economic, and ethical welfare of the California collection industry and the public which it serves; and to apply the collective knowledge and experience of its members toward maintaining an ethical standard of collection service. The organization has the power and expertise to resolve the issues that confront the industry. Our strength is in numbers and only with the combined efforts of all collection agencies can we be most effective.

Better Business Bureau

BBB Code of Business Practices represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete all application procedures will be accredited by BBB. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

ACA International

ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,000 members worldwide, including third-party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. The association establishes ethical standards; produces a wide variety of products, services and publications; and articulates the value of the credit and collection industry to businesses, policymakers and consumers.


Contact your IDI representative now to learn more!

Toll Free: 855-842-1410